WE'RE HERE TO HELP
How can we help?
Questions about Creatorby, your plan or your account? Send us a message.
01
02
03
04
FAQ
Frequently asked questions.
The essentials before getting started with Creatorby.
Creatorby is built for Instagram, Threads, TikTok, YouTube, Pinterest and Facebook. Available capabilities depend on each platform connection.
All plans include the central Creatorby workflow. Plus includes 1 Channel Hub with up to 6 accounts, Pro 3 hubs with up to 18 accounts and Elite 5 hubs with up to 30 accounts.
Yes. You can pay for every plan monthly or save with annual billing. The exact total is shown on each plan.
Use “Log in” to go directly to the Creatorby app. Your Creatorby account lives in the app.
Yes. Use the contact form attachment field to include a photo or video with your message.
Open Creatorby, choose Connect channels and follow the steps for each platform.
Yes. You can change or cancel your plan at any point of your subscription.
We usually reply within 24 hours on business days.